Privacy Policy

KataPlay Privacy Policy

Effective Date: May 1, 2023
Last Updated: June 21, 2025

At KataPlay, your privacy is our priority. We are deeply committed to safeguarding your personal data and handling it with the utmost care, integrity, and transparency. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to that data.

1. What Information Do We Collect?

We collect limited personal information only when necessary for our services. This may occur when you:

  • Register an account on our platform

  • Make a deposit, purchase, or withdraw assets

  • Contact our support team

  • Fill out a form, survey, or participate in a promotion

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Username or ID

  • IP address and device/browser metadata

  • Game preferences and transaction history

We do not collect sensitive data such as credit card numbers, social security numbers, or financial records directly. Payments are handled securely by third-party processors.

2. How Do We Protect Your Information?

We take security very seriously. To protect your data, we implement:

  • SSL encryption for data transmission

  • Strict access control and authentication

  • Routine system and software security audits

  • Data minimization and internal privacy policies

  • Secure hosting environments with firewalls and monitoring

Additionally, all payment and financial information is processed exclusively through trusted third-party providers such as Stripe and Coinbase Commerce. We do not store any credit or debit card information on our servers.

3. Use of Third-Party Services

To operate our platform, we work with carefully selected service providers. These may include:

  • Payment processors

  • Analytics services

  • KYC/AML verification tools

  • Email marketing platforms

All third-party partners are contractually bound to maintain strict confidentiality and only process your data in accordance with our instructions.

We do not sell, lease, or rent your personal data to any third party for advertising or profit.

4. Legal Disclosure

We may share personal data with legal authorities or regulators if:

  • Required by applicable laws or legal processes

  • Necessary to protect KataPlay’s legal rights, platform integrity, or user safety

  • Responding to fraud, abuse, or security threats

5. Children’s Privacy (COPPA Compliance)

KataPlay complies fully with the Children’s Online Privacy Protection Act (COPPA) and does not collect or knowingly allow registration of any person under the age of 13.

Our platform is strictly intended for users 18 years or older. If we become aware that we have inadvertently collected data from someone under 13, we will delete it immediately.

6. Data Retention Policy

We retain user information for a maximum of two (2) years from the date of last account activity, unless:

  • The user deletes their account

  • Legal or financial compliance requires longer retention

  • The data is anonymized for statistical or audit purposes

After this period, personal data is securely deleted or anonymized.

7. Your Rights and Choices

You have full control over your personal information. As a user, you have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion or closure of your account

  • Withdraw consent to data processing (where applicable)

  • Request a copy of your data in machine-readable format (where required by law)

To exercise any of these rights, contact our privacy team at support@kataplay.com.

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve your user experience, store preferences, and track anonymized analytics. You can manage cookie settings in your browser preferences.

We do not use tracking tools for targeted advertising or profiling outside of the KataPlay platform.

9. International Data Transfers

KataPlay operates globally. By using our platform, you consent to your information being transferred and processed in jurisdictions that may not have equivalent data protection laws. In such cases, we ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal, operational, or technological changes.

  • Changes will be posted on this page

  • Continued use of KataPlay after updates constitutes acceptance of the revised policy

You are encouraged to review this policy periodically for any changes.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:

KataPlay Ltd
📧 Email: support@kataplay.com
🌍 Website: https://www.kataplay.com